Customer Reviews for marcus the mover
Tammy shelton on 12/20/2014 2:47:11 PM
One of the best moves if not the best move I ever did would use them again no problems was on time did the move fast and carefull warped all my furniture I recommend this company to anybody ask about moving
Tammy shelton on 12/20/2014 2:48:07 PM
One of the best moves if not the best move I ever did would use them again no problems was on time did the move fast and carefull warped all my furniture I recommend this company to anybody ask about moving
april box on 12/10/2020 2:21:25 PM
Absolutely could not have asked for better movers. These guys were so professional, fast and friendly and went above and beyond! I would recommend them to everyone! You will not be disappointed!
Blake on 12/22/2020 11:16:42 AM
I used Marcus the Mover for 2 moves and recommended him to a family member. They paid him in full for the move, but several items were damaged. Marcus said the honorable thing and agreed on an amount to cover about half of the damages. However, he has not done the honorable thing (or just plain good customer service). He has promised more than 5 times he would deliver the money he agreed to pay, but has never done it. Unfortunately, I could NOT recommend him because of simply not keeping his word. If he comes through on his promises after I post this, I will update the review.
Elizabeth Covington on 6/18/2023 9:24:37 AM
During an extremely difficult move, Marcus was consistently professional, courteous, and, above all, kind to my elderly parents. He honored his word and treated them well. I would highly recommend Marcus and his team.
Carol R on 3/6/2023 2:28:06 PM
Marcus and his team assisted me moving to an apartment. He is exceptionally kind, trustworthy, patient, good listener, prompt to return calls/appointments, & great value for the money. He is master at leadership skills, multi-tasks well. He has an experienced work team that packs everything with care, works as a team. They have pride in their work. I highly recommend him. He can do the job! No job is too small or large! Also, need appliance help? Call him!
BJ Garret on 11/16/2019 7:04:25 PM
Marcus the mover and his team are amazing and priced fair. This is my second time to use them to move our upgraded office space, and if I ever need to move personally or with my business, they will be our first call.
Anonymous on 12/7/2018 7:24:31 AM
jana ellis on 1/6/2022 11:20:23 AM
marcus moved my parent's household. he broke a dresser mirror and will NOT pay for it. it has been 4 months. he won't return phone calls and has told us several times that he was on the way to pay for it, but never shows up.
Vikki on 2/23/2024 7:43:02 PM
Unfortunately I cannot give a good review here. Marcus seems like a nice guy, but on the day of my move (across country), he and his guys made a series of mistakes. They told me they couldn’t fit my $3k leather sofa or my$2k refrigerator onto the truck. All of my furniture has been moved previously less than a year prior-onto an identical truck. I had someone come and remove the refrigerator (sold for $300) at the last minute. If I’d had the money and extra time, I would have had them unload the truck and do it right. My sofa had to be transported to a consignment shop (after I left town), and ended up being consigned -incidentally sold to an acquaintance or family member of Marcus’ for only $700. When I got to my destination, I hired movers to unload the truck. They said it was the worst loading job they’d seen. Heavy boxes had been stacked onto light boxes. Marcus’ guys had loaded my barbecue onto my washer and dryer without a barrier. The washer and dryer were completely dented and scratched up. My beautiful leather office chair was also destroyed as other sharp objects had been placed on top of it. Marcus told me for over a month he’d ordered replacements for the damaged items -“We sent them to you.” However, nothing has been sent. I’ve contacted him. No efforts have been made by Marcus to correct this problem. I regret giving him the benefit of the doubt.
tom parrish on 3/3/2022 9:01:29 AM
many items in our home did not make it to our new home. the buyer sent me photos of some of the items, the others "disappeared" in the process. marcos made promises he did not keep, if the items did not get to our new home, and they were not left in our sold home, where are they? I ask marcos this question, he did not answer. he agreed to pay shipping and packing charges on some of the left behind items that were sent to us by a friend. never heard from him after numerous texts. our total loss was about $750. he is not a man of his word. DONT USE MARCOS THE MOVER IN TYLER TX.
Jameshia Adkins on 2/23/2019 11:12:01 AM
Absolutely the best. Marcus and his men were very professional. I had a lot of issues moving day starting with not getting my key on time as well as heavy rain. Marcus and his crew remained patient and never complained. They turned what was turning out to be a very bad day more bearable. I absolutely appreciate Marcus and his crew. Thanks guys!!
Amy Moser on 10/3/2019 10:43:49 PM
Marcus and his crew were prompt, courteous, and professional. They packed and loaded a 3 room home with VERY large pieces, down three flights of stairs, in an afternoon. I would hire them again and recommend them to anyone who asks.